I wonder on which bands they operate. In most jurisdictions you cannot forward messages as a service under ham regulations, apart from disaster recovery situations.
I was only briefly a ham decades ago, so I could be remembering wrong. but isn't it a thing to relay even non emergency messages for a third party as long as it's not commercial? I remember getting a postcard where the message content was from a ham I had talked to, but the postcard itself was sent by someone closer that he relayed the message to. I though it was a common novelty/courtesy thing from back when long distance phone calling was a bigger deal.
You can forward messages as a ham operator, even to the extent of connecting long-distance telephone calls, as long as nobody including you is getting paid for it.
This has led to some subtle questions -- is it OK to use a packet-radio gateway to order a pizza over the Internet? -- but the volunteer/public-service nature of the act is the intent behind the regulations.
This has led to some subtle questions -- is it OK to use a packet-radio gateway to order a pizza over the Internet? -- but the volunteer/public-service nature of the act is the intent behind the regulations.